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ITIL Tattle

ITIL Tattle

Blog posts on ITIL and ITSM news and best practice from the ISG ITIL Team

Month: September 2020

This time last year the blog post I Know What You Did Last September looked at 2018 data and made predictions for September 2019. At that point I was confident that the September 2019 data would inform the September 2020 data… but back in March the world was turned upside down. As an aside, when such calamitous […]

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