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ITIL Tattle

ITIL Tattle

Blog posts on ITIL and ITSM news and best practice from the ISG ITIL Team

  1. ITIL Tattle
  2. 2020
  3. November

Month: November 2020

Brailsford or Pareto? Prioritisation and marginal gains

Who? Sir Dave Brailsford famously led Team GB to cycling success in the 2012 Olympics, following a focus on “marginal gains”, making many small improvements that, taken together, added up to a significant and startling performance improvement. Vilfredo Pareto was an Italian scientist who noted in 1906 that 80% of Italian wealth belonged to just […]

6th November 2020 0

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