Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

Learn – Data Retention Policy – User Retention

Following on from last week’s post discussing the management of courses in Learn’s data retention policy we wanted to explain a little more about what will happen with user accounts. This part of the policy is based around the existing account expiry policy at the University, the link to this policy is at the foot of this post. This is more straightforward technically.

Currently a user’s account is set to ‘disabled’ within Learn when their affiliation is suspended within the identity management system, this means a user can no longer log into Learn. As part of the data retention policy we are now planning on deleting user accounts entirely on Learn one year after they have been set to ‘disabled’.

At the moment we are testing the scripts that will generate the lists of courses and users for deletion, what this means in practice is interrogating data to ensure that we have the right restrictions in place and that sensible data sets are returned. While working on this we are also testing deletion of courses and of users within Learn itself, having fully integrated test systems help us with this and ensure we can do fuller tests by creating test accounts in the identity management system and track them through into Learn.

This is the first phase of testing, as we start to roll through more layers of this process in our test systems we document all the testing we conduct and sense check it with the wider service team.

If you have any questions about this planned implementation we’re always have to chat around this, please contact the IS Helpline or email the Learn Service inbox.


Account Expiry Policy:

Learn’s Data Retention Policy:


Leave a reply

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Report this page

To report inappropriate content on this page, please use the form below. Upon receiving your report, we will be in touch as per the Take Down Policy of the service.

Please note that personal data collected through this form is used and stored for the purposes of processing this report and communication with you.

If you are unable to report a concern about content via this form please contact the Service Owner.

Please enter an email address you wish to be contacted on. Please describe the unacceptable content in sufficient detail to allow us to locate it, and why you consider it to be unacceptable.
By submitting this report, you accept that it is accurate and that fraudulent or nuisance complaints may result in action by the University.