The rapid move to hybrid working, learning and teaching in early 2020 was a steep learning curve for us all. With staff and students relying on online platforms and applications to work, learn and teach, the importance of digital skills was placed firmly in the spotlight. This presented both an opportunity and a challenge for the University’s Digital Skills and Training team – much like our academic colleagues, we were faced with the exercise of translating the current offering of on-campus training courses to fully digital modes, at speed and without loss of quality.  In this post, Satu Kapiainen, Team Manager in the Digital Skills and Training Team in Information Services, describes how the University’s training support was shifted to a fully 100% online offering.

Lessons Learned: Digital Skills in 2020 and beyond