Collaborate Update – July 2022

Collaborate Update

Collaborate v22.12 update will be released within the University on 14th July 2022. The update includes several new features including the below:

  • Pause Breakout Groups without closing them
  • Anonymize mentions in recordings
  • Enhanced noise reduction in Collaborate powered by Chime
  • Adding advanced features in Collaborate powered by Chime: breakout groups and polls

For the full details on this release, please visit Release notes for Collaborate Ultra page.

Release date and scheduled down time

Collaborate will experience some scheduled down time to allow for the release of this update across Learn, Moodle and MyEd in the University.

Start Time 12:00 AM, 14-July-22

End Time 04:00 AM, 14-July-22

At Risk 04:00 AM – 05:00 AM, 14-July-22

During this period, the service will be intermittently unavailable across all 3x integrations: Learn, Moodle & MyEd. For details of the full service alert, please follow the link below:

Support for Collaborate

If anyone has any questions about the update or Collaborate in general then please contact the Collaborate Service Team via the IS Helpline –



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