Support

ILTS team support

The ILTS team are as follows:

  • Alex Burford, Learning Technologist, full-time
  • Meredith Corey, Learning Technologist, full-time
  • Fiona Hale, Learning Technologist, part-time – Monday / Tuesday (all day) and Wednesday (morning only)

You can contact Informatics Learning Technology Support by emailing a ticket to the Learning Technology queue here: lt-support@inf.ed.ac.uk. This will ensure your call is picked up by a member of the team in the most prompt manner and we encourage this communication method for most technical queries.

If you’d like to schedule an online meeting with a member of the team you can book a 1-1 with a team member via MS Bookings: https://edin.ac/3t5akZi.

For Semester 2, AY2023-2024, ILTS are trialling a drop-in service twice weekly for the rest of semester. You can catch a member of the team 1) online, every Wednesday, 4-4.30pm here on MS Teams: https://edin.ac/3U8WhD2 or 2) in person, every Friday, 10.30-11.00am, at the Computing Support Desk, 2nd Floor of the Informatics Forum.

Finally, we would encourage you to check the service website at: https://edin.ac/3u4nYlJ and to please sign up to be alerted whenever new content is published.


LinkedIn Learning (upgraded from Lynda.com)

LinkedIn Learning, the University’s online learning service, has some good video resources on Blackboard Learn, Drupal, MS Teams, Collaborate and teaching online. Don’t be put off by the length of the courses as they are fully searchable. LinkedIn Learning is an upgrade to Lynda.com which launched in 2018 at the University. All staff and students at the University of Edinburgh have an entitlement to a LinkedIn Learning account.


Get in touch

lt-support@inf.ed.ac.uk


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