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Author: Tess Higgins

New Update text on a red banner

We have made some updates to the JISC Digital Skills Discovery Tool to make selecting your school or department within the university simpler. The Discovery Tool is an interactive questionnaire that identifies your Digital Skills Capability ratings, highlighting strengths, and areas for improvement.  Existing users: We need you to update your Discovery Tool Department!  Follow these easy steps to complete this process:  Open the […]

Bessie Watson Sketch, cropped image. This is for decorative purposes only

The Graphic Design Service has provided design services to staff across the university for 20+ years. While there have been multiple iterations of this service, our designers have over 60 years combined service to the University of Edinburgh. I am incredibly proud to manage this service. Much of the work my team do, is hidden in […]

publish written in block letters

On Thursday 26th and Friday 27th of February 2026 I have the privilege of attending the COPIM 2026 conference online. Copim is a community of people and organisations who collaborate on community-led and values driven initiatives, which help to support open access authors, publishers and readers. About | Copim I found myself at this conference, […]

Reading Time: 3 minutesI had the privilege to attend “Practical Project Management for Staff”, a one-day course run by the University’s Project Management Office. Project Management Office | Project Management My line manager suggested the course as something of interest, as I have worked on large and small-scale projects at the university, and I now find myself projectContinue reading Project Management for Non-Project Managers

Reading Time: 4 minutesOn the 16th of September, I joined ALT’s “Open Education, AI and Populism – Revisited” online conference. The goal was to reflect back on the topics and discussions of ALT’s Open Education Conference 2025, and identify what new information is available, what has changed, and what progress has been made. Having not had the opportunity […]

When I first joined the Digital Skills team as an intern, I thought I was just dipping my toes into something new for the summer. Fast forward two years, and I’ve been working as a Digital Skills Trainer, teaching Python, guiding students through the basics of programming, and helping demystify tech for people from all […]

Reading Time: 6 minutes I’m a big fan of team and section meetings, town halls, all-staffs – the approaches taken by different organisations, and business units tend to vary, but they generally have the same purpose: to disseminate information to a group, and seek feedback. As a staff member I have always felt they are a good way to […]

There is a distinct difference between teamwork and collaboration. Teamwork is when a group of individuals work towards a common goal. Collaboration is the process of problem-solving together towards a common solution and relies on the success of the group, rather than the success of individuals. There is a place for both. But in a […]

A human brain designed as a computer network chip

On a sunny Wednesday morning, I sat down with my Design Team to discuss what the future of the Graphic Design Service might look like. The main focus of our conversation: Generative AI tools. For anyone working in the Information Services Group, or in fact any form of digital technology, artificial intelligence is the new […]

Digifest is an annual conference run by JISC. The conference brings together professionals from education, technology and research industries for a collection of presentations, workshops, and networking opportunities. About us | Jisc The theme for the 2025 Digifest event was “Where today meets tomorrow”. About Digifest 2025 – Jisc In this post you will find […]

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