Digimap is an online map and data delivery service, available by subscription to UK Higher and Further Education establishments. Operated by EDINA at the University of Edinburgh, Digimap offers a number of data collections, including Ordnance Survey, historical, geological, aerial photography, LiDAR, marine maps, land cover mapping, global mapping and census data. For more information about Digimap go to our website: https://digimap.edina.ac.uk Background image Contains OS data (c) Crown Copyright and database right 2022
//Users are currently unable to access any Digimap Collection. At 17.40 on Monday 8 December, one of Digimap’s service machines suffered a disk failure. In order to fix the problem it has been necessary to order replacement parts for the machine. Our current estimate for restoring full access to Digimap is late this afternoon at the earliest.
When we have a more definite timescale for resolving the problem, we will post the information here, and on the Digimap login page.
//The MasterMap Download facility was restored at 12.30pm today. This facility is now fully functional.
If you were waiting to retrieve data which was ordered prior to the service outage, please collect it using the usual emailed link or code as soon as possible.
//MasterMap Download has today fallen foul of a hardware problem. This facility was temporarily unavailable and restored by late morning. Around 4pm the problem recurred and the MasterMap Download facility is again unavailable.
EDINA staff are working to rectify the problem. Further updates will be posted here and within the Digimap service when available. Apologies for the inconvenience caused.
//If you have logged in to Digimap recently you will be aware that the service, particularly the Ordnance Survey Collection, is suffering from performance issues. The biggest factor in this is the sheer number of users accessing the service during core hours.
The beginning of the autumn term is the busiest period for Digimap, while new users register and new courses get underway. This year the number of users registering for Digimap is exceptionally high, in the light of the changes to access and authentication systems which occurred in August. This means that a significant proportion of returning users are required to re-register using their new login credentials.
While significant work is underway to improve the performance of Digimap, there is no immediate solution. If you are having trouble using Digimap, please try again at a time when the service is less busy. Quieter periods are early in the mornings and later in the evenings. The busiest time is usually during weekday afternoons.
//On Tuesday 2 September EDINA will be making the annual data update to various datasets offered through the Digimap Collections. This means that all the Collections will be unavailable between 17.30 and 20.00 hours.
//Access difficulties via the OpenAthens gateway have now been resolved.
//There are currently difficulties connecting to electronic resources via the OpenAthens gateway. This includes access to Digimap for users at those institutions using OpenAthens. Trying to log in using this method may result in a message saying that your institution does not subscribe to this service.
Access to Digimap for those using their institution’s own Identity Provider is unaffected.
Further information will be posted here and on the Digimap login page when available.
//Owing to a hardware failure over the weekend of 26/27 July, some emergency maintenance is required on Digimap’s service machine.
All Digimap Collections will be unavailable betwen 09.00 and 14.00 hours on Tuesday 29 July 2008. This will allow engineers to fix the problem. Full service will be restored as quickly as possible. Further updates will be posted here and on the Digimap login page as and when available.
//Following a hardware failure yesterday evening, engineers have now identified the faulty machine part. This is scheduled for replacement tomorrow, Thursday 24 July.
As a consequence, all Digimap Collections will be unavailable between 10.00hrs and 13.00hrs.
While the faulty part remains in place, Digimap may become unavailable at short notice. EDINA staff are monitoring all services closely during office hours and will endeavour to maintain access as long as possible.
Thank you for your forebearance.
//On the evening of Tuesday 22 July, the service machine which runs all Digimap facilities suffered a serious hardware failure. This meant that all services became unavailable and engineers were unable to access the machine. This morning, Wednesday 23 July, engineers have managed to identify the problem, and have temporarily restored full service capability.
However, until the faulty hardware is replaced, all Digimap Collections will remain unstable and may become unavailable at any time. Engineers are monitoring the service closely, and further information will be posted when available.
Replacing faulty hardware
Later today, it will be necessary to withdraw access to Digimap in order to replace the faulty hardware. As much notice of this as possible will be given, both here and on the Digimap login page.
Hardware failure is an unfortunate and unpredictable hazard; EDINA is doing as much as possible to mitigate the impact of such events and apologises for any inconvenience caused.
