EDINA will be making use of the advertised ‘at risk’ period on Tuesday 26 May 2009, in order to carry out essential database updates. All Digimap Collections will be unavailable between 17.30 and 20.00 on this day.

EDINA will endeavour to restore full access to all facilities as soon as possible, but given that it is not possible to predict exactly how long the task in hand will take, you should anticipate that the service will be unavailable for the full period advertised above. Notices to this effect will be posted on the Digimap login page.

Apr 23, 2009

On Tuesday 7 April 2009, EDINA will be undertaking essential maintenance on the servers which run Digimap. In order to minimise disruption to the service, there will be two short periods of downtime on this day (rather than a single long period of downtime).

These periods of downtime will be between 08:00 – 08:45 AND 17:30 – 20:00. All Digimap Collections will be unavailable during these times.

EDINA will also be making use of the normal ‘at risk’ period on Tuesday 14 April 2009, to carry out further essential maintenance. All Digimap Collections will be unavailable between 17:30 and 18:30. We will endeavour to restore full access to all services as soon as possible, but given that it is not possible to predict exactly how long the task in hand will take, you should anticipate that the service will be unavailable for the full periods stated above. Notices to this effect will be posted on the Digimap login page and a reminder will be sent to site representatives.

Apr 3, 2009

Following a hardware failure during routine maintenance, access to all Digimap Collections and facilities has been restored. Apologies for the inconvenience caused by this incident.

Jan 12, 2009

Access to the Digimap service was restored around 7pm last night (Friday 9 January) following a recent hardware failure. However, the MasterMap Download facility remains unavailable and will do so until Monday 12 January.

The available services have not yet been fully tested, so it is possible that you may find some elements not fully functional. If you encounter any failures, please report these to the EDINA Helpdesk on edina@ed.ac.uk; they will be dealt with on Monday 12 January.

Jan 10, 2009

Following yesterday’s scheduled maintenance, Digimap remains unavailable today owing to an unexpected hardware problem which could not have been predicted. Engineers are currently working on some diagnostic tests to establish the extent of the problem.

In diagnosing the problem there are a number of tasks to be performed, each one of which may or may not offer a solution. It is therefore not possible to predict how long it will take to reach a solution.

The full Digimap service will not be available today, Friday 9 January or on the morning of Saturday 10 January. Our next opportunity to provide an update on progress will be around 2pm on Saturday 10 January. Further to that, updates will not be available until Monday 12 January.

Again, EDINA apologises for the inconvenience this causes.

Jan 9, 2009

Yesterday, a significant upgrade was scheduled for the service machines which host Digimap. The upgrade should have been completed by around 5.30 pm. However, unforseen problems with the upgrade have meant that Digimap remains unavailable today, Friday 9 January. Our last update yesterday was at 6.45pm.

Engineers are currently having to acquire and install a new piece of hardware in order to fix the problems which arose yesterday. As yet we do not know how long this will take, nor do we know when the next progress update will be delivered. When we have further information on an estimated time for restoring access to Digimap, this information will be posted here and on the Digimap login page.

EDINA apologises for the inconvenience the service unavailability causes.

Jan 9, 2009

On Thursday 8 January 2009, EDINA will be undertaking some essential maintenance on the servers which run Digimap.

This means that all Digimap Collections should be regarded as unavailable between 08.00 hours and 17.30 hours on this day. We will endeavour to restore full access to all services as soon as possible, but given that it is not possible to predict exactly how long the task in hand will take, you should anticipate that the service will be unavailable for the full period.

Notices to this effect will be posted on the Digimap login page and a reminder will be sent to site representatives nearer the time.

Dec 18, 2008

The hardware which failed has now been replaced and normal service resumed. We apologise for any inconvenience caused.

Dec 9, 2008

Users are currently unable to access any Digimap Collection. At 17.40 on Monday 8 December, one of Digimap’s service machines suffered a disk failure. In order to fix the problem it has been necessary to order replacement parts for the machine. Our current estimate for restoring full access to Digimap is late this afternoon at the earliest.

When we have a more definite timescale for resolving the problem, we will post the information here, and on the Digimap login page.

Dec 9, 2008