Using UX research methods to inform online course design at the Royal (Dick) School of Veterinary Studies

In the Vet School’s Digital Education Unit we assist with the design, support and maintenance of a large portfolio of online postgraduate courses. With this project, we did user research to help us improve the design and usability of these courses in our virtual learning environment, Learn. We used a top tasks survey and interviews to learn more about the tasks our students need to complete and what their experience is like as they complete these tasks.

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