Nelly and I were invited to speak at Kaltura Connect in London today (at the fantastic Science Gallery @KCL). Kaltura is the service we use to provide our own Media Hopper Create service for media storage and streaming. It was a fun day, we got a chance to catch up with a few people we hadn’t seen for a while and met some new people who were using Kaltura in innovative ways. Kaltura is our Media Hopper Create service, providing our media streaming and management service.
The keynote first thing was very thought provoking, ‘The innovation masquerade’ – Sarah Jones (Southampton Solent University) who was questioning whether innovation was really innovative and whether we needed to question why we were doing ‘innovation’ and make sure we are doing it for the right reasons. She was more inclined to be disruptive than innovative and her arguments were powerful. I think I particularly agreed with her view on questioning why we are doing things more regularly – we don’t ask this question enough.
There were presentations from the University of Bergen on Viten TV (trusted academic video) and then from Rob Pashley at International Baccalaureate about digitising assessment by 2032, including media in the assessment possibilities. Interesting project which I hope to hear more about in the future.
We did a fun breakout activity in a group where we were thinking (blue sky) about the possibilities for AI in teaching & learning. We had a lot of different ideas around the room, some of which I agreed were a priority. I’m really keen we use AI to complete the less creative aspects of our jobs like writing metadata (with a human check) or checking accessibility. We did talk about it as being a possible way to help create more personalised content for students but there are a lot of risks and dangers with AI and I think we’d need to really think it through before we did something like that. But hey, this was blue sky thinking and we were trying to think about the positives……
Nelly and I presented on our captioning service – both the human captioners (our wonderful intern team, see this blog post by Ellie in the team) and also the research we’ve been doing on how to improve the accuracy of the automated captions (without human intervention) and got some really good questions and comments, including someone who’d been using Google Gemini to create audio descriptions for media when it was requested (apparently it did a pretty good job). We also spoke to someone from the University of Amsterdam who were trying to solve a similar problem to us and then someone from SUNET (who provide a national on premise version of Kaltura for HE in Sweden and are also coincidentally working on a ‘scribe’ service which creates more accurate transcripts and captions using Whisper.AI built on their own specialist infrastructure and they were interested in looking at what we’d been trying with LLMs to do some post processing to perfect the captions. We’ll definitely keep these conversations going.
I think it always surprises me when I go to conferences and chat to others that work in a similar role to me how we all seem to be trying to solve the same problem at the same time but completely oblivious to each other’s struggles. Queen Mary University have realised they have staff who forget to wear microphones and they are using posters to try and remind them. KCL are interested in lecture recording quality monitoring, just like us, but implementing it in a different way. I think it’s such a great opportunity at events like this to remember the world outside and hear about what other people are doing. I really enjoyed the day but it was slightly dampened by train issues meaning I got home at 2.30am.
