Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

This February I was back at the PHPUK conference in London. The venue this year was 1 America Square with a historic wall through the middle of one of the rooms. There were three tracks to follow so unfortunately we couldn’t go to all the talks, but managed to cover two thirds. It Depends – […]

A question has been doing the rounds recently: do we actually need site search? It’s a fair question and one I have been giving a lot of thought to. With AI-powered summaries increasingly answering queries before users even reach a website, and with navigation that, when it works, can get people where they need to […]

As part of my career development I started  the Aspiring Manager Programme this past January with support from my line manager. The programme provides a framework to develop core management skills and behaviours to set aspiring managers up for success in future management roles. This post is a reflection of the programme following the core […]

Last month I was honoured to receive a national award for Outstanding Leadership from industry body UCISA, recognising my work driving positive change through UX. This achievement prompted me to reflect on my experiences leading UX in different realms over the past few years, and to think about what UX leadership means to me. At […]

If you search for ‘impact of AI on EDI’, you mostly get returns discussing Electronic Data Interchange. But with a few tweaks we can find a growing corpus of information. We can use AI to speed up  some of our EDI tasks, But there are big risks if we don’t actually know what we are doing. EDI …

  Content Improvement Club is our regular meetup for web publishers. In our March session, with a focus on accessibility, we explored how effective use of links and headings can make content easier to navigate and use.  Accessible content is effective content Accessible content is simply effective content. If people cannot access, understand or use […]

This March, we ran a spotlight series on how good safety practice for different digital communication tools. This is as part of the first of this year’s quarterly digital safety, wellbeing and citizenship themes. Read on to learn how to keep your details safe in your emails, social media channels, video conferences, and attachments.  Emails  Many people do not know that your university or employer are […]

Introduction On March 16th, I attended the AI for Cultural Heritage Hub (ArCH) Conference at the Clare College at the University Cambridge. I am very grateful for the generous invite by the organisers of the conference. Hosted by Cambridge University Libraries in collaboration with the Department of Applied Mathematics and Theoretical Physics, and funded by […]

I had the pleasure of attending the PHP UK Conference in London this year. It was my second time, and it was even more exciting than the last! We had three simultaneous sessions, with 19 carefully chosen speakers and a new venue to welcome over 200 attendees. We got to connect with experienced developers, newcomers […]

“I started my internship as an Assistant Wikimedian in Residence almost four months ago, and it has already been one of the most rewarding work experiences I have had.”

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