Building on the success of our in-person UX conference last year, I worked with UCISA to organise and run a hybrid UX Community Day. It succeeded in bringing together 185 professionals from 60 institutes for a day of peer-to peer UX knowledge exchange. I reflect on organising an impactful and enriching event. Having ran the […]
This is a blog post containing an appeal for pretty much every supplier who provides HE with IT services of some sort, teaching & learning, finance, email, communication tools, etc etc. That big long list of features we’ve requested and the bug fixes we are desperate for….. we’d very much …
I’ve been doing a bit of thinking about AI agents/agentic AI. If you don’t know already, AI agents are AI systems which can collect data, make decisions and take autonomous actions to achieve goals (see this helpful description by Amazon). They can do this on your behalf without your intervention. …
With nine talks on topics ranging from Object-Oriented UX to Single Directory Components to image-management, DrupalCamp Scotland 2025 packed a lot into a day. I left with new insights, feedback on my work, and plenty of ideas for my University and Drupal UX leadership roles. Drupal is a highly capable, flexible and secure open-source content […]
I enjoyed taking part in the Digital Leaders Summit for 2025, organised by Boye & Co and hosted at the University of Cambridge. We achieved a lot in a single day – sharing work and ideas and discussing trends and challenges in digital leadership across multiple sectors. In my role running the University’s UX Service, […]
Switching jobs from one university to another might seem like it wouldn’t be a big deal, and in some ways, it isn’t. But in the world of higher education, particularly in the realm of Learning Technology, changing institutions can actually be quite significant. Institution and LMS ‘Switcharoo’ Although my expertise in supporting Moodle was helpful […]
Reading Time: 3 minutesI had the privilege to attend “Practical Project Management for Staff”, a one-day course run by the University’s Project Management Office. Project Management Office | Project Management My line manager suggested the course as something of interest, as I have worked on large and small-scale projects at the university, and I now find myself projectContinue reading Project Management for Non-Project Managers
Now in its third year, the annual Scottish Web Folk conference was organised and hosted by the brilliant Web Services team at the University of Dundee on 30 October. Nick, Katie and Emma from the UX Service enjoyed attending and delivering presentations. Here, they reflect on their highlights from a brilliant day of learning and […]
The UX Service launched a new version of the Effective Digital Content online course in May this year. You can read about how we built the new version of the course in previously published blogs: Our six-part series on building the Effective Digital Content course Six practical tips: what we learnt building a new online […]
Nelly and I were invited to speak at Kaltura Connect in London today (at the fantastic Science Gallery @KCL). Kaltura is the service we use to provide our own Media Hopper Create service for media storage and streaming. It was a fun day, we got a chance to catch up …
