This year the User Experience Service have been working on improving the University’s editorial style guide. Nick Daniels, Hannah Watson and I have blogged about previous aspects of this work: Why we’re refreshing the editorial style guide An analysis of responses to our editorial style guide survey Reviewing and rewriting the formatting section of the […]

Content Improvement Club is our regular meetup for web publishers. In our November session we covered events pages. We worked in groups to create a journey map of the information people need from an events page at different points in time. We also spent time peer reviewing events pages people had brought along. We produce […]

This year the User Experience Service have been working on improving the editorial style guide. For context, Nick Daniels has written about why we embarked on this project: Why we’re refreshing the editorial style guide Our Digital Content Style Guide intern, Hannah Watson has also written about the results of the survey we conducted to […]

This is a joint blog with reflections from Katie Spearman and Mel Batcharj from the User Experience Service who attended the conference. This year the conference was online The ContentEd conference this year was a two-day event held completely online. There were some definite pros to this approach – there was a packed line up […]

The UX Service launched a new version of the Effective Digital Content online course in May this year. You can read about how we built the new version of the course in previously published blogs: Our six-part series on building the Effective Digital Content course​ Six practical tips: what we learnt building a new online […]

Over the last year, alongside my colleagues in the User Experience (UX) Service I’ve been writing and developing a new version of the Effective Digital Content (EDC) online course – which is now live. You can read more about this work in our blog series: Part 1: Developing our Effective Digital Content online course​ Part […]