In our October session of Content Improvement Club, we divided up into breakout rooms and worked on the same page of content. Then we came back together and compared the edits we had made. This session helped us to learn about what different editors look for when working on a piece of content. The aim […]

Content Improvement Club is our regular meetup for web publishers. This month, we focused on how to make web content easier to use by applying a nine-step editing process called ‘Editing that works’. After taking a break over the summer, Content Improvement Club returned with a session in September held in person at the Edinburgh […]

Over the last 2 years, I have been conducting important research which delves into the complexities encountered by our University community when seeking a website. By pinpointing key challenges and collaborating with University staff, the Website and Communications team have been rethinking our approach to web governance. This blog sets out the key steps in […]

Over the last year, alongside my colleagues in the User Experience (UX) Service I’ve been writing and developing a new version of the Effective Digital Content (EDC) online course – which is now live. You can read more about this work in our blog series: Part 1: Developing our Effective Digital Content online course​ Part […]

This summer, Digital Content Style Guide Intern Mostafa Ebid integrated ELM into EdWeb2 in a Generative AI tool aimed at helping web publishers prepare content. He tested it with a sample of participants to make an initial assessment of the user experience it provided in the context of assisting them with web publishing tasks. After […]

The University holds a vast collection of digitised artefacts including images, manuscripts and artworks, accessed through a central digital collections platform. The Digital Collections team asked for UX support with a project to redesign the platform front-end, to help ensure it served needs and expectations of platform users. Following a piece of work to develop […]