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Emotion in Learning Experience Design (Clark)

Emotion in Learning Experience Design (Clark)

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I was intrigued by this blog post (opens in a new window) based on the authors reading of works by Norman and Kahneman & Patrick (see below).

The authors suggests that there may be an issue as  ‘…what is written about learning design has a focus on cognition and understanding, whereas much of what drives us is feeling and emotion.’

I know we look at the user experience and avoiding negative emotions (e.g. frustration, overload) but have we considered how we build in positive emotions in a genuine and meaningful way?

Clark also mentions the value of feeling that you have made some effort to get where you are: ‘Challenging cognitive effort can propel the learner forward and make them feel as though they really are making progress…‘ So we should be careful that something is made too easy, too insubstantial, and does not give us a feeling of satisfaction.

Interested in anyone’s thoughts on this.

References

Norman, D.A., 2004. Emotional design: Why we love (or hate) everyday things. Basic Civitas Books.

Kahneman, D. and Patrick, E., 2011. Thinking, fast and slow. Allen Lane. https://www.interaction-design.org/literature/book/the-glossary-of-human-computer-interaction/gestalt-principles-of-form-perception

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