Reading Time: 8 minutesAs part of a programme of user experience (UX) research activities for the LOUISA project, the UX Service worked with University staff with experience of assessment and feedback to gain their input on proposed workflows for text-based, media and group assignment submissions. These workflows had been drawn up based on findings from earlier research.  LOUISA […]

Reading Time: 8 minutesIn May 2025, the User Experience (UX) Service continued a programme of user research for the LOUISA project by testing how easily students could use a prototype course in Learn to complete key tasks relating to assessment and feedback. This research helped prioritise areas for improvement. Previous student research and input from staff helped inform […]

Reading Time: 8 minutesThe latest phase of Learn Ultra research investigated the staff and student experience, with a focus on Learn Ultra courses, to guide the next phase in the upgrade.  A programme of multi-method user experience research sought to investigate ways in which Learn Ultra had enhanced staff and student experiences, and to identify areas where there […]

Reading Time: 9 minutesTo ensure the ongoing implementation of Learn Ultra remains as user-centred as possible, staff and students were engaged in user experience research between May and October 2022.  In a continuation of the Learn Foundations project approach, a programme of user experience research – involving various methods – was carried out with staff and students to […]

Reading Time: 5 minutesIn preparation for moving to Learn Ultra it was important to find out staff and students’ experiences of actually using Learn Ultra courses. This insight is guiding the continuing development and iteration of Learn Ultra has helped the project team identify areas of improvement.  The project to upgrade to Learn Ultra is part of the […]

Reading Time: 3 minutesAccessibility Each year since its inception, the Learn Foundations internship programme has included, in addition to the more high-profile course migration process, two further pieces of work on course mapping and on course accessibility across the University. These are not supplementary processes, but central aspects of our work to better understand and support the Learn […]

Reading Time: 7 minutesLearn Ultra is the newest version of Learn, the University’s Virtual Learning Environment (VLE). The University is planning a phased upgrade to Learn Ultra as part of the VLE Excellence programme and the wider University 2030 Strategy and Digital Strategy. As part of a programme of user experience (UX) activities to support the upgrade of […]