This year’s Digifest conference in Birmingham has just wrapped up, and my brain is buzzing with ideas. The 2026 theme, ‘From disruption to direction’, landed exactly where my head has been at lately. As I attend talks and workshops, I tend to map what I’m hearing to the work our team is doing back at […]
Following a successful launch of Effective Digital Content, our internal course that staff complete to learn and practice fundamental content design skills, the UX Service saw an opportunity to make the course more widely available, on the University’s Short Courses platform. In May 2025, after months of user research-informed development work, my UX Service team […]
This year’s University Mental Health Day theme is ‘human connection’. So of course, we have to start with the (arguably?) opposite: Artificial Intelligence! AI-driven chatbots have become a popular mental health advice source amidst lack of other support and a growing sense of disconnection and loneliness. AI and mental health Mental health advice The […]
A couple of weeks ago, I packed my notebook and headed to London for two back-to-back events organised by Boye & Co: The UK Digital Leaders meeting and CMS Experts. After two days and a lot of discussions with the support of quality coffee, and delicious Thai and Indian food, I took the train back […]
This year the User Experience Service have been working on improving the University’s editorial style guide. Nick Daniels, Hannah Watson and I have blogged about previous aspects of this work: Why we’re refreshing the editorial style guide An analysis of responses to our editorial style guide survey Reviewing and rewriting the formatting section of the […]
It was my joy, once again to celebrate this day with a room opening. Naming spaces on campus after women is crucial for several reasons: Recognition of Achievements: It honors the achievements of women in STEM and other fields, despite the challenges they faced. Historical Context: It provides a historical context to the University’s history, highlighting the contributions of women throughout history. Promotion of Diversity: It promotes diversity and inclusion …
There is an expression that is used more and more when referencing use of AI, and makes me uncomfortable: “Keeping the human in the loop”. I, instead, believe we need to ensure that we “Keep the human in the middle”. What is more relevant with this then, other than reflecting on the impact, negative but […]
In our February session of Content Improvement Club, publishers from across the University met up and worked together on pages from their sites. In this session, we focused on five simple things that we can all do when checking over our content. About the session Content Improvement Club is our monthly meet-up for web publishers. […]
As part of our Open Education Week activities, Charlie caught up with Leam Howe, about the SatSchool Earth Observation outreach programme. Leam is one of the University of Edinburgh PhD Researchers involved in running the SatSchool programme. SatSchool create educational resources and take them out to schools in order as part of education outreach on worldwide geography, ecosystems, climate and the impacts of human activity through satellite observation, and using materials created by current researchers.
Hi! I’m Suhana Grewal, a first-year undergraduate student pursuing Economics with Finance at the University of Edinburgh. In December, I joined the ranks of the Website and Communications (WAC) team as a Community Engagement and Events Intern (yes, that’s quite a mouthful). My role focuses on promoting engagement initiatives and events across the Portal Services, […]
