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Learning, Teaching & Web Directorate

Learning, Teaching & Web Directorate

Pulling together everything happening in LTW.

Category: ux training

When good product practice tells you to stop: What we learned trying to externalise our Effective Digital Content course

Riding on the success of our internal Effective Digital Content course, we set out to expand by building an external version for the short courses platform, taking a product thinking approach. Three months on, experimenting with a proof-of-concept course has convinced to pause this work – to avoid falling into a build trap. The success […]

29 May 2026

Repositioning Effective Digital Content as a short online course: A product approach

Following a successful launch of Effective Digital Content, our internal course that staff complete to learn and practice fundamental content design skills, the UX Service saw an opportunity to make the course more widely available, on the University’s Short Courses platform. In May 2025, after months of user research-informed development work, my UX Service team […]

12 March 2026

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