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Learning, Teaching & Web Directorate

Learning, Teaching & Web Directorate

Pulling together everything happening in LTW.

Category: User research

A human approach to University web estate governance built on collaborative research

Over the last 2 years, I have been conducting important research which delves into the complexities encountered by our University community when seeking a website. By pinpointing key challenges and collaborating with University staff, the Website and Communications team have been rethinking our approach to web governance. This blog sets out the key steps in […]

9 October 2025

Initial insights from UX testing our Drupal AI content assistant tool

This summer, Digital Content Style Guide Intern Mostafa Ebid integrated ELM into EdWeb2 in a Generative AI tool aimed at helping web publishers prepare content. He tested it with a sample of participants to make an initial assessment of the user experience it provided in the context of assisting them with web publishing tasks. After […]

3 October 2025

How usability testing guided user-centred improvements of the Digital Collections Platform

The University holds a vast collection of digitised artefacts including images, manuscripts and artworks, accessed through a central digital collections platform. The Digital Collections team asked for UX support with a project to redesign the platform front-end, to help ensure it served needs and expectations of platform users. Following a piece of work to develop […]

2 October 2025

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