Now in its third year, the annual Scottish Web Folk conference was organised and hosted by the brilliant Web Services team at the University of Dundee on 30 October. Nick, Katie and Emma from the UX Service enjoyed attending and delivering presentations. Here, they reflect on their highlights from a brilliant day of learning and […]

In January, the UX team spent a day ideating on how to apply Drupal AI to University web content management and built a prototype including an AI-powered search feature. But would students find it useful and usable? Preliminary UX research revealed useful insights. Search is an aspect of web content management that is notoriously difficult […]

Over the last 2 years, I have been conducting important research which delves into the complexities encountered by our University community when seeking a website. By pinpointing key challenges and collaborating with University staff, the Website and Communications team have been rethinking our approach to web governance. This blog sets out the key steps in […]

This summer, Digital Content Style Guide Intern Mostafa Ebid integrated ELM into EdWeb2 in a Generative AI tool aimed at helping web publishers prepare content. He tested it with a sample of participants to make an initial assessment of the user experience it provided in the context of assisting them with web publishing tasks. After […]

The University holds a vast collection of digitised artefacts including images, manuscripts and artworks, accessed through a central digital collections platform. The Digital Collections team asked for UX support with a project to redesign the platform front-end, to help ensure it served needs and expectations of platform users. Following a piece of work to develop […]