AI development keeps evolving as do the ways people seek to use AI. Traditional software development runs the risk of trying to perfect AI features people won’t use. Revisiting our previous AI research helped me tease out new opportunity spaces for AI features to help with content design tasks. Last summer, Mostafa Ebid joined the […]

AI tools to support content tasks are becoming more and more widespread. As part of my contributions to open-source Drupal I’ve been researching how to prepare and package content design and style rules that these tools can use effectively. Using AI to help with content design tasks (and indeed, any other type of tasks) is […]

A question has been doing the rounds recently: do we actually need site search? It’s a fair question and one I have been giving a lot of thought to. With AI-powered summaries increasingly answering queries before users even reach a website, and with navigation that, when it works, can get people where they need to […]

Drupal is the University’s content management system and Drupal CMS – its new ready-to-use site-building product – is developing apace. As Drupal UX Research Lead, I’ve used concept testing to gather quick insights that keep interface decisions user-focused and keep development moving. As part of the Drupal CMS leadership team, I take responsibility for improving […]

With nine talks on topics ranging from Object-Oriented UX to Single Directory Components to image-management, DrupalCamp Scotland 2025 packed a lot into a day. I left with new insights, feedback on my work, and plenty of ideas for my University and Drupal UX leadership roles. Drupal is a highly capable, flexible and secure open-source content […]

In January, the UX team spent a day ideating on how to apply Drupal AI to University web content management and built a prototype including an AI-powered search feature. But would students find it useful and usable? Preliminary UX research revealed useful insights. Search is an aspect of web content management that is notoriously difficult […]

This summer, Digital Content Style Guide Intern Mostafa Ebid integrated ELM into EdWeb2 in a Generative AI tool aimed at helping web publishers prepare content. He tested it with a sample of participants to make an initial assessment of the user experience it provided in the context of assisting them with web publishing tasks. After […]