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Learning, Teaching & Web Directorate

Learning, Teaching & Web Directorate

Pulling together everything happening in LTW.

Category: Agile

From recommendations to reality: Applying UX design thinking for a technical solution for staff profiles

The Role of Profiles project produced 10 recommendations for an improved University profile provision. To start actioning these, I assembled a working group of specialists and drew on UX design principles – implementing practical prioritisation while seeking innovative solutions that addressed the research findings. Recognising the widespread value and strategic importance of communicating the work, […]

13 March 2026

Concept testing: The UX research approach driving user-centred development of Drupal’s interfaces

Drupal is the University’s content management system and Drupal CMS – its new ready-to-use site-building product – is developing apace. As Drupal UX Research Lead, I’ve used concept testing to gather quick insights that keep interface decisions user-focused and keep development moving. As part of the Drupal CMS leadership team, I take responsibility for improving […]

13 March 2026

Repositioning Effective Digital Content as a short online course: A product approach

Following a successful launch of Effective Digital Content, our internal course that staff complete to learn and practice fundamental content design skills, the UX Service saw an opportunity to make the course more widely available, on the University’s Short Courses platform. In May 2025, after months of user research-informed development work, my UX Service team […]

12 March 2026

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