Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

Developing a Data Security Framework for Payment Service Providers in Indonesia

After being “killed” by assignments, pre-intensive days, and intensive days—WOW… Semester 2 feels so fast, huh!

So, last February 21, when the wind in Edinburgh was freezing cold, I had the opportunity to meet my Supervisor, Bjorn! I was so happy to finally meet him. There, I told him about my project plan. Bjorn also shared his expectations and considerations, given his strong technical background in IT.

Through this blog, I want to share my project progress! FYI, Bjorn and I agreed to report monthly so that we stay on track! In my story this time, I will focus more on the research question and scope—because when Bjorn asked about this, I realized how broad the scope was, and honestly, I was a bit confused too.

Background

Indonesia already has the Personal Data Protection Law (UU PDP) and derivative regulations from Bank Indonesia (PADG KKS). However, until now, there has been no specific regulation for the payment industry. This makes it difficult for Payment Service Providers (PJP) to implement data security standards, which can result in differences in implementation and legal uncertainty.

Threats to data security also continue to increase, such as cases of e-commerce and fintech data leaks. There’s already a data security framework in place, but does the industry truly find it clear? The digital payment industry is at risk of losing public trust and facing potential major losses if it turns out that they are not yet clear in implementing this data security law.

Existing Challenges

Globally, security standards such as PCI DSS, ISO 27001, and the NIST Cybersecurity Framework have been implemented in the payment industry. In Indonesia, regulations such as the PDP Law and PADG KKS already exist, but there are still several challenges:

  • There is no specific framework governing data security for PJP, because from the latest derivative regulations issued, there is no specific international standard statement that must be adhered to.
  • Minimum standards for security technology are still unclear.
  • Implementation of regulations in the field still faces obstacles. (To be honest, this is still just my hypothesis—considering that the derivative regulations were only issued on December 31, 2024.)
  • Audit and supervision mechanisms are not yet fully effective because the regulations have just been issued.
  • Cyber ​​threats are evolving faster than existing regulations.

Research Questions

How to develop a practical data security framework for PJP so that it complies with regulations and is easy to implement? To answer this, the research will focus on:

  1. Security standards that have been implemented by PJP and their comparison with global standards.
  2. The main components of an effective data security framework.
  3. Challenges in implementing security standards.
  4. The effectiveness of audit and supervision mechanisms by Bank Indonesia.
  5. Technology and best practices that can be implemented by PJP—here, I really hope to get a lot of input from Bjorn because this is his field.

Scope of Research

This research will focus on three types of PJP:

  • Banks with digital services such as QRIS and debit/credit cards.
  • E-wallets such as GoPay, OVO, and Dana.
  • Payment gateways such as Midtrans and Xendit.

Aspects discussed include data encryption, authentication, fraud detection, and compliance with the PDP Law. Research methods include literature studies and interviews with industry practitioners (if possible). Thanks to Bjorn, I’ll try to conduct interviews. To simplify the bureaucracy, I don’t have to interview ‘officials’—instead, I can talk to technical experts who really understand this field.

Expected Impact

The results of this study are expected to:

  • Develop a data security framework that can be applied by PJP.
  • Provide recommendations for Bank Indonesia in formulating more specific regulations.

Next Steps

Currently, the research is still in its early stages and will continue to be developed with input from Bjorn. The main focus going forward is to get feedback and deepen the literature study related to regulations and best practices in the payment industry.

So stay tuned, guys! Wish me luck—I hope I can do this well!

Previous

ISO 27001, GDPR, and the Quest for Data Security: What’s the Deal?

Next

People, Process, Tech: What PSP Data Governance Looks Like Globally

1 Comment

  1. Meera

    I am reading this in continuation to your previous blog on NIST and I am very excited for your project on PJP data security in Indonesia! You have explained your project so well in this blog that even though I have very little knowledge of your area of research, I really want to read your work! The clarity with which you write about your research is fantastic! Wishing you the best!

Leave a Reply

Your email address will not be published. Required fields are marked *

Developing a Data Security Framework for Payment Service Providers in Indonesia / Nadia Nur Amalina / Future Governance: KIPP & Futures Project (2024-25) by is licensed under a

Powered by WordPress & Theme by Anders Norén

css.php

Report this page

To report inappropriate content on this page, please use the form below. Upon receiving your report, we will be in touch as per the Take Down Policy of the service.

Please note that personal data collected through this form is used and stored for the purposes of processing this report and communication with you.

If you are unable to report a concern about content via this form please contact the Service Owner.

Please enter an email address you wish to be contacted on. Please describe the unacceptable content in sufficient detail to allow us to locate it, and why you consider it to be unacceptable.
By submitting this report, you accept that it is accurate and that fraudulent or nuisance complaints may result in action by the University.

  Cancel