It’s the end of an era but the start of a “bright future” for UniDesk as the service co-founded by the University of Edinburgh (UoE) moves into new ownership. After 11 hugely successful years, in which the service has gone from strength to strength, UniDesk has been transferred to the Higher Education specialist not-for-profit Shared […]
Image via Unsplash What is the IRM? The Industry Relationship Management (IRM) platform supports industry engagement relationships, across the University of Edinburgh. The Salesforce-based system centralizes and consolidates data related to engagement with external organisations offering a “pan University perspective” where end-to-end relationship management is possible. The project to procure and implement the IRM began […]
The Digital Library Programme is a collaborative body of work within Information Services’ Project Services and Digital Library teams focusing on developing the infrastructure to support digital scholarship activities and long-term access to large-scale digitised collections and content. The programme’s vision includes establishing Edinburgh as a “leading university in the provision of easily accessible digital […]
In January this year the University Principal raised the idea of introducing “Meetings Free” periods for University staff at lunchtimes and Fridays. The Principal’s suggestion followed reports of staff overloads during the current working from home period with back to back meetings taking place right through the day. This suggestion was one of the number […]
The SharePoint Solutions Service have developed a collection of resources to support both staff and students with personal document management and online collaboration at the University. Resources for Staff: https://uoe.sharepoint.com/sites/sharepoint-solutions-service/SitePages/Staff-Resources.aspx A series of guides have been developed covering both basics as well as managing file sharing and permissions for the following Microsoft 365 applications available […]
Hints & Tips Did you know that we continuously stream hints & tips about using MS Teams? Our helpful Hints & Tips cover anything from discovering the latest meeting or webinar feature to chat groups, how to embed quick polls or plan boards and even etiquette or best practice matters. With ‘How-To’ guidance and sign posting to useful […]
The University of Edinburgh’s Online and Digital Events Service provides support to ensure your event needs are best matched with the appropriate online solution. The service includes a list of meeting and online event platforms that ISG fully supports as well as advice and guidance, training and case studies to help you use the platforms to their […]
By July 2021, all Teams meeting recordings will be stored in OneDrive or SharePoint.
The University’s Web Hosting Service offers a range of proactive security tools to help keep users’ sites safe and secure The University’s Web Hosting Service is an internal service for members of the University community to host websites suited to their unique needs. The service provides an environment for users to develop and host websites […]
UniDesk recognises a decade of providing shared information technology services across Higher Education UniDesk, the shared service management solution, celebrates its tenth anniversary this Wednesday November 18th, 2020. Delivered in partnership with TOPdesk software, UniDesk offers streamlined service management across the higher education sector. Founded in 2010 by University of Edinburgh, University of St. Andrews […]