The Digital Library Programme is a collaborative body of work within Information Services’ Project Services and Digital Library teams focusing on developing the infrastructure to support digital scholarship activities and long-term access to large-scale digitised collections and content. The programme’s vision includes establishing Edinburgh as a “leading university in the provision of easily accessible digital […]

The University of Edinburgh’s Online and Digital Events Service provides support to ensure your event needs are best matched with the appropriate online solution. The service includes a list of meeting and online event platforms that ISG fully supports as well as advice and guidance, training and case studies to help you use the platforms to their […]

By July 2021, all Teams meeting recordings will be stored in OneDrive or SharePoint.

The University’s Web Hosting Service offers a range of proactive security tools to help keep users’ sites safe and secure The University’s Web Hosting Service is an internal service for members of the University community to host websites suited to their unique needs. The service provides an environment for users to develop and host websites […]

UniDesk recognises a decade of providing shared information technology services across Higher Education UniDesk, the shared service management solution, celebrates its tenth anniversary this Wednesday November 18th, 2020. Delivered in partnership with TOPdesk software, UniDesk offers streamlined service management across the higher education sector. Founded in 2010 by University of Edinburgh, University of St. Andrews […]

Most staff at the University will now have been using Microsoft Teams for remote working for quite a few months now. However many users may not be aware of some of the hints and tips that can help in getting more out of using Microsoft Teams. Over the next few weeks we will be posting […]

The new annual registration process involves all students registering online each year to complete matriculation, providing many benefits for students and staff. Previously, the University did not require returning students to complete the online matriculation process annually. This led to some data, such as students’ term time address & emergency contacts, becoming inaccurate. Furthermore, areas […]

The University’s Core Systems programme is developing a set of technically-oriented sub-strategies for our central business IT services. These supporting strategies cover themes that apply across multiple projects and programmes. They are intended as guides for setting overall directions and helping each projects to work consistently within an overall framework. The sub-strategies are created and […]

The move to working from home which started week beginning 16th of March 2020 had direct impact on service usage as well as on support calls. Collaboration tools such as Teams had. dramatic usage increase and there have been changes in support calls. While there have been somewhat less generic support calls, calls for supporting from home […]

The Covid-19 pandemic has seen many radical changes, especially in how we work. The new work from home scenario has forced us to reconsider how we communicate with our colleagues, hold meetings and even how we maintain a healthy work-life balance. Overcoming these challenges has led us to further utilise the software available to us, […]