The third annual UniDesk Conference took place in June 2018 and was hosted by the University of Edinburgh. The conference chairs were Catherine Hetherington and Dawn Dodd, job-share Collaboration Services Managers and UniDesk Service Owner from the University of Edinburgh. A total of 42 delegates attended the conference representing the majority of the UniDesk member […]

Funny how very different organisations can have very similar challenges. One of the things I wanted to find out from going to the IRM UK Enterprise Data Conference Europe is how other organisations went about agreeing data standards for their own organisation. I got there in one: the very first talk was about exactly that […]

Over the past 7 weeks we’ve carried out several major server software updates on our managed Web Hosting service, with only a few minutes of disruption!

Many of us will by now be aware of a change at the start of this month to the name of the College of Humanities & Social Science (CHSS), which was renamed to the College of Arts, Humanities & Social Sciences (CAHSS). Small name changes in the University’s organisational structure are pretty common, but it’s […]

Today, our existing mobile users upgrade to new mobile tariffs.  All users will be on improved, lower cost mobile packages that include 4G data. This will result in savings of at least 50% per user whilst delivering faster data speeds and larger usage quotas. Following a recent Scottish Government procurement of mobile service supplies to […]

In early 2012, when I was asked to take over as Service Owner for the Web Hosting service, I asked “What is hosting?”. At the time, I asked that question because I had no knowledge or experience with hosting technology but it’s a question that I’ve come back to a few times in the 4+ years I’ve now been running the service.