ddodd2 – Information Services Applications Directorate Blog

UniDesk Turns 10

UniDesk recognises a decade of providing shared information technology services across Higher Education UniDesk, the shared service management solution, celebrates its tenth anniversary this Wednesday November 18th, 2020. Delivered in partnership with TOPdesk software, UniDesk offers streamlined service management across the higher education sector. Founded in 2010 by University of Edinburgh, University of St. Andrews […]

ddodd2 18 November 2020 0

Our International Shared Service

L-Universita ta Malta to join the UniDesk Service taking our membership total to 11! UniDesk is an unique offering within the Education Sector. We provide a fully managed ITIL based shared service management solution, extensively tailored for Higher and Further Education, delivered in partnership with TOPdesk and backed by specialist support from the University of […]

ddodd2 13 June 2019 0

Royal College of Art now Live with UniDesk

Royal College of Art becomes the 10th member to join the UniDesk National Service UniDesk is a shared service management solution originally developed in partnership by Abertay, Edinburgh and St Andrews Universities. UniDesk incorporates ITIL based processes, guidance and support tailored to further and higher education process flows. The UniDesk service also prospers from a […]

ddodd2 18 February 2019 0

Closeup side view of group of software developers working late at IT office. There are 3 people sitting side by side, a man and two women, African american and caucasian. Tilt shot.

University of Highlands and Islands to Join UniDesk

University of Highlands and Islands becomes 9th member to join UniDesk National Service UniDesk is a shared service management solution originally developed in partnership by Abertay, Edinburgh and St. Andrews Universities. The service incorporates ITIL based processes, guidance and support tailored to further and higher education process flows. The UniDesk service also prospers from a […]

ddodd2 22 August 2018 0

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Information Services Applications Directorate Blog