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Tag: collaborative workshop

Yesterday I ran a practical introductory session to some collaborative UX research and design practices for Edinburgh students, as part of our Festival of Creative Learning. It also gave colleagues an insight into how students approach their studies.

I’ve just delivered 3 days’ training in user experience (UX) research and design techniques to staff working in IT Services at the University of Essex. (Forgive the title pun, I couldn’t resist). In this post I’ll cover what the training entailed and how trainees rated it.

I’ve been blogging a lot about our work with Student Counselling – now read how the big picture fits together.

We’re running another informal briefing and networking event centred around user experience-related services and activities happening at the moment. You can book a place for the session happening at Argyle House, Friday 13 October 14:30.

When working with University Human Resources Services (UHRS) to help them develop a digital strategy, we took a bespoke approach to best meet the needs of their team.

We were recently involved in a project to support ESPA (Ecosystem Services for Poverty Alleviation) in creating proto-personas to inform the redevelopment of their website.

Successful digital projects, effective digital products and services and great user experiences need multidisciplinary collaboration. In this post I’ll go through why I value techniques that facilitate this multidisciplinary approach so highly, and how business units across the University are calling on us to help them do the same.

Last week I supported colleague Ross Ward, part of our Educational Design & Engagement team, in running a session that introduced UX concepts to students, and enabled him to explore new opportunities for technology-enhanced learning.

In recent months I’ve been investigating the Kano model, which is a way to plan and prioritise features of a product to better meet user expectations. After discussing with the team, we decided to try it out through the planning process for some upcoming EdWeb CMS features.

Reaching consensus on the ideal user experience can be challenging. It’s even harder when the product doesn’t exist yet. I’ve been helping the Cityscope development team focus their attentions to deliver something that’s both useful and easy to use.

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