Informatics Personal Tutor Guide

Informatics Personal Tutor Guide

A quick guide to Personal Tutor information for Informatics staff

Immediate Risk of Harm

The below is advice from the Helping Distressed Students Guide.

The University defines an urgent situation with a student in immediate risk of harm as the following:

  • May be at serious risk of self harm
  • Is violent or threatening violence to people or property
  • Has stopped functioning completely
  • Seems very disoriented and out of touch with reality
  • Is behaving out of character
  • Expresses suicidal thoughts

In all circumstances, please remember the following:

  • Try to stay calm
  • Engage with the student if possible, but put safety first
  • Prioritise your own safety and that of others at the scene
  • Whenever possible, make sure you have back-up available
  • Make sure that you debrief by talking the situation through with a colleague or Student Counselling Service
  • Keep a written record

If you consider a student to be at serious risk, the University advises the following course of action.

If the student will accept help:

  • In office hours, refer the student to their GP or Student Counselling Services (Student Support Team can arrange an emergency appointment at Counselling)
  • Out of hours, call the student’s GP or NHS 24 (111). If the situation merits it, call University Security (2222) or emergency services

If the student will not accept help:

  • Call the student’s GP or NHS 24 (111). Student Counselling Service can also provide advice. If the situation merits it, call University Security (2222) or emergency services. If the student is in emergency accommodation, contact Residence Life team.

You should also inform the Student Support Team and Senior Tutor, and ensure that you record any significant interaction with the student via EUCLID Meetings/Notes.


Helpful links:

Helping Distressed Students Guide

EUCLID how-to: Adding Meetings/Notes


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